{"id":935,"date":"2024-02-21T10:00:00","date_gmt":"2024-02-21T08:00:00","guid":{"rendered":"https:\/\/blog.idesglobal.com\/?p=935"},"modified":"2024-04-25T09:40:50","modified_gmt":"2024-04-25T07:40:50","slug":"managing-service-interruptions","status":"publish","type":"post","link":"https:\/\/blog.idesglobal.com\/index.php\/2024\/02\/21\/managing-service-interruptions\/","title":{"rendered":"Managing Service Interruptions"},"content":{"rendered":"\n<p>This article outlines procedures for intentionally restricting user access during system downtime such as an upgrade.<br>Please note that the instructions provided are relevant specifically when using network licenses. <\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Initiating a Service Interruption<\/strong>\u00a0<\/h2>\n\n\n\n<p>To lock users out during a service interruption, follow these steps:<\/p>\n\n\n\n<p>Open any web browser.<\/p>\n\n\n\n<p>In the address bar, type the name of the machine where the license server is running, followed by port number 5054.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"384\" height=\"59\" src=\"https:\/\/blog.idesglobal.com\/wp-content\/uploads\/2024\/02\/image-14.png\" alt=\"\" class=\"wp-image-936\" srcset=\"https:\/\/blog.idesglobal.com\/wp-content\/uploads\/2024\/02\/image-14.png 384w, https:\/\/blog.idesglobal.com\/wp-content\/uploads\/2024\/02\/image-14-300x46.png 300w\" sizes=\"auto, (max-width: 384px) 100vw, 384px\" \/><\/figure>\n\n\n\n<p>The web interface for the Reprise License Server Administration will appear.<\/p>\n\n\n\n<p>Click on \u201cShutdown.\u201d<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"980\" height=\"430\" src=\"https:\/\/blog.idesglobal.com\/wp-content\/uploads\/2024\/02\/image-15.png\" alt=\"\" class=\"wp-image-937\" srcset=\"https:\/\/blog.idesglobal.com\/wp-content\/uploads\/2024\/02\/image-15.png 980w, https:\/\/blog.idesglobal.com\/wp-content\/uploads\/2024\/02\/image-15-300x132.png 300w, https:\/\/blog.idesglobal.com\/wp-content\/uploads\/2024\/02\/image-15-768x337.png 768w, https:\/\/blog.idesglobal.com\/wp-content\/uploads\/2024\/02\/image-15-705x309.png 705w\" sizes=\"auto, (max-width: 980px) 100vw, 980px\" \/><\/figure>\n\n\n\n<p>On the displayed page, you have the option to shut down ISV processes, which manage the licenses themselves.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"980\" height=\"434\" src=\"https:\/\/blog.idesglobal.com\/wp-content\/uploads\/2024\/02\/image-16.png\" alt=\"\" class=\"wp-image-938\" srcset=\"https:\/\/blog.idesglobal.com\/wp-content\/uploads\/2024\/02\/image-16.png 980w, https:\/\/blog.idesglobal.com\/wp-content\/uploads\/2024\/02\/image-16-300x133.png 300w, https:\/\/blog.idesglobal.com\/wp-content\/uploads\/2024\/02\/image-16-768x340.png 768w, https:\/\/blog.idesglobal.com\/wp-content\/uploads\/2024\/02\/image-16-705x312.png 705w\" sizes=\"auto, (max-width: 980px) 100vw, 980px\" \/><\/figure>\n\n\n\n<p>If RLM is used for multiple licenses, select \u201cvendor license idesglobal\u201d from the ISV list.<\/p>\n\n\n\n<p>Next, click \u201cSHUT DOWN SERVER\u201d to deactivate the server. This action affects the ISV. For your information: RLM remains operational, and you can use the same web interface to restart license management later.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Ending the Service Interruption<\/strong>\u00a0<\/h2>\n\n\n\n<p>When you\u2019re ready to end the service interruption and allow users back in, perform the following steps:<\/p>\n\n\n\n<p>Open any web browser.<\/p>\n\n\n\n<p>In the address bar, type the name of the machine where the license server is running, followed by port number 5054.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"384\" height=\"59\" src=\"https:\/\/blog.idesglobal.com\/wp-content\/uploads\/2024\/02\/image-17.png\" alt=\"\" class=\"wp-image-939\" srcset=\"https:\/\/blog.idesglobal.com\/wp-content\/uploads\/2024\/02\/image-17.png 384w, https:\/\/blog.idesglobal.com\/wp-content\/uploads\/2024\/02\/image-17-300x46.png 300w\" sizes=\"auto, (max-width: 384px) 100vw, 384px\" \/><\/figure>\n\n\n\n<p>The web interface for the Reprise License Server Administration will appear.<\/p>\n\n\n\n<p>Click on \u201cReread\/Restart Servers.\u201d<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"980\" height=\"431\" src=\"https:\/\/blog.idesglobal.com\/wp-content\/uploads\/2024\/02\/image-18.png\" alt=\"\" class=\"wp-image-940\" srcset=\"https:\/\/blog.idesglobal.com\/wp-content\/uploads\/2024\/02\/image-18.png 980w, https:\/\/blog.idesglobal.com\/wp-content\/uploads\/2024\/02\/image-18-300x132.png 300w, https:\/\/blog.idesglobal.com\/wp-content\/uploads\/2024\/02\/image-18-768x338.png 768w, https:\/\/blog.idesglobal.com\/wp-content\/uploads\/2024\/02\/image-18-705x310.png 705w\" sizes=\"auto, (max-width: 980px) 100vw, 980px\" \/><\/figure>\n\n\n\n<p>On the \u201cReread\/Restart Servers\u201d page, you can also choose \u201cidesglobal\u201d from the dropdown list.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"980\" height=\"434\" src=\"https:\/\/blog.idesglobal.com\/wp-content\/uploads\/2024\/02\/image-19.png\" alt=\"\" class=\"wp-image-941\" srcset=\"https:\/\/blog.idesglobal.com\/wp-content\/uploads\/2024\/02\/image-19.png 980w, https:\/\/blog.idesglobal.com\/wp-content\/uploads\/2024\/02\/image-19-300x133.png 300w, https:\/\/blog.idesglobal.com\/wp-content\/uploads\/2024\/02\/image-19-768x340.png 768w, https:\/\/blog.idesglobal.com\/wp-content\/uploads\/2024\/02\/image-19-705x312.png 705w\" sizes=\"auto, (max-width: 980px) 100vw, 980px\" \/><\/figure>\n\n\n\n<p>Then click \u201cREREAD\/RESTART\u201d to read the license file and start the ISV server. For your information: The same button is used to load the new license file during license extension.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>This article outlines procedures for intentionally restricting user access during system downtime such as an upgrade.Please note that the instructions provided are relevant specifically when using network licenses. Initiating a Service Interruption\u00a0 To lock users out during a service interruption, follow these steps: Open any web browser. In the address bar, type the name of [&hellip;]<\/p>\n","protected":false},"author":4,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[122],"tags":[119,117,118,120,121],"class_list":["post-935","post","type-post","status-publish","format-standard","hentry","category-administration","tag-license","tag-reprise","tag-rlm","tag-service-interruption","tag-upgrade"],"_links":{"self":[{"href":"https:\/\/blog.idesglobal.com\/index.php\/wp-json\/wp\/v2\/posts\/935","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/blog.idesglobal.com\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/blog.idesglobal.com\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/blog.idesglobal.com\/index.php\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/blog.idesglobal.com\/index.php\/wp-json\/wp\/v2\/comments?post=935"}],"version-history":[{"count":1,"href":"https:\/\/blog.idesglobal.com\/index.php\/wp-json\/wp\/v2\/posts\/935\/revisions"}],"predecessor-version":[{"id":942,"href":"https:\/\/blog.idesglobal.com\/index.php\/wp-json\/wp\/v2\/posts\/935\/revisions\/942"}],"wp:attachment":[{"href":"https:\/\/blog.idesglobal.com\/index.php\/wp-json\/wp\/v2\/media?parent=935"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/blog.idesglobal.com\/index.php\/wp-json\/wp\/v2\/categories?post=935"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/blog.idesglobal.com\/index.php\/wp-json\/wp\/v2\/tags?post=935"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}