Happy Holidays

As the holidays are approaching, we would like to give you a few reminders.

Our offices will be closed during public holidays as well as de facto holidays in Sweden: December 24, December 25, December 26, December 31, January 1, and January 6.

Staffing may be reduced on working days between holidays. Support is covered during our opening hours, but individuals might be on vacation, out of the office, or sick. Support requests sent to specific personnel cannot be expected to be read until that person is back on duty.

The first choice when trying to get in contact with support should be using our common support details as found at https://www.ides.se/support.

For matters that are more than a short question, we prefer that you raise a case via https://customer.idesglobal.com.