Johan Dalenius

Looking at the license status

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The license server has a web interface in which it presents the license status. To determine how many of your licenses have been loaded into the server and how many licenses have been checked out by users you can visit the web interface using a web browser.

Reaching the web interface

Using the address field in your browser navigate to the address of your license server. Per default the web interface will be hosted at port 5054 and the address should be constructed as the following.

http://   hostname   :5054

Where hostname is replaced with the name of the machine hosting your license server.

If you are unable to reach the web interface
First make sure you use an address field in the browser and not a search field. If the problem persists, contact your system administrator or IT helpdesk. Possible reasons include the interface is set up using a custom port, license server not running, firewall blocking you from accessing the interface and so on. The reasons mentioned have in common it is best investigated by someone with access to the host.

Navigating the web interface

The license server administration web interface has a menu on the left.

In the menu, click on Status.

On the Status page additional information such as the file names of found/loaded license files is shown.

For reaching the license status of your Master concept licenses locate the idesglobal-row and the Server Status-column and click on the button in the cell where they cross.

As you click on the button the isv server status of idesglobal will be loaded.

How to read the license status table

The vendor license server status overview is presented as a table. Similar licenses are gathered and handled as a pool. Further reading on how rlm performs pooling of licenses can be read in the manual. Often the result is one pool per product. That is the case we are going to focus on in this context.

How to determine if there are licenses available in the license pool or are they all in use?

Find the row which corresponds to the product you want to check status for. On that row locate the columns named count and inuse. The values of those columns are the cap of that pool and the current usage of that pool.

Out of a count 15 allowed simultaneously, 0 licenses are currently in use.

For licenses to be available for a new user to check out the amount in the inuse-column must be lower than the amount in count-column.

For referense and further reading: 
https://www.reprisesoftware.com/RLM_License_Administration.pdf

Johan Dalenius

Managing Service Interruptions

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This article outlines procedures for intentionally restricting user access during system downtime such as an upgrade.
Please note that the instructions provided are relevant specifically when using network licenses.

Initiating a Service Interruption 

To lock users out during a service interruption, follow these steps:

Open any web browser.

In the address bar, type the name of the machine where the license server is running, followed by port number 5054.

The web interface for the Reprise License Server Administration will appear.

Click on “Shutdown.”

On the displayed page, you have the option to shut down ISV processes, which manage the licenses themselves.

If RLM is used for multiple licenses, select “vendor license idesglobal” from the ISV list.

Next, click “SHUT DOWN SERVER” to deactivate the server. This action affects the ISV. For your information: RLM remains operational, and you can use the same web interface to restart license management later.

Ending the Service Interruption 

When you’re ready to end the service interruption and allow users back in, perform the following steps:

Open any web browser.

In the address bar, type the name of the machine where the license server is running, followed by port number 5054.

The web interface for the Reprise License Server Administration will appear.

Click on “Reread/Restart Servers.”

On the “Reread/Restart Servers” page, you can also choose “idesglobal” from the dropdown list.

Then click “REREAD/RESTART” to read the license file and start the ISV server. For your information: The same button is used to load the new license file during license extension.