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Windows 10 version 1809
/0 Comments/in Support /by Johan DaleniusAfter updating Windows 10 to version 1809 there have been reports that AutoCAD can no longer be run. Affected AutoCAD versions are 2018 and 2019.
Upon start AutoCAD crashes with the following error message: “VLISP internal error”, “Unhandled exception on init”
To resolve the problem restore back to previous Windows version 1803.
It seems the 1809 update have been retracted for now. Should the update offer itself it is currently wise to postpone/decline.
Se över säkerhetskopieringen
/0 Comments/in Support /by Johan DaleniusVid månadsskiftet var det ett halvår sedan World Backup Day. Vi har kommit i kontakt med kundmiljöer där det rått osäkerhet kring vad som säkerhetskopieras och uppmanar därför att ni reflekterar över era rutiner och vid behov ser över dem. Här kommer några frågor som stöd.
Supported AutoDesk Applications in version 17.1
/0 Comments/in Support /by Kristian SjöströmIn the readme for each version you can read what version of AutoDesk Application we support.
This is the list for version 17.1
July 2018 .NET Framework Updates
/0 Comments/in Support /by Johan DaleniusMultiple customers have reported that elMaster Design would not load correctly after installing security updates of Microsoft .NET Framework. Startup of elMaster Design would fail with an empty error dialogue. This problem and other similar problems in other software is the reason Microsoft have stopped distributing the .NET Framework July 2018 updates on Windows Update and are actively working on fixing and re-shipping this month’s updates. Further reading available at Microsoft MSDN Blog.
In future releases elMaster Design will detect this kind of problem loading resources and present a better error message.
If you experience negative behaviour Microsoft referr to the .NET Framework August 2018 Update. It resolves this advisory for all supported Windows versions.
Product Status
/0 Comments/in Product, Product Status, Support /by Kristian SjöströmCurrent Releases
– Master Concept 17.0.4 (Version: 17.0.4.14)
– Master Concept 16.2.8 (Version: 16.2.8.0)
– Master Concept 16.1.7 (Version: 16.1.7.3)
– Master Concept 12.3.9 (Version: 12.3.10.2)
Product Status
/0 Comments/in Product, Product Status, Support /by Kristian SjöströmCurrent Releases
– Master Concept 17.0.1 (Version: 17.0.2.18)
– Master Concept 16.2.8 (Version: 16.2.8.0)
– Master Concept 16.1.7 (Version: 16.1.7.3)
– Master Concept 12.3.9 (Version: 12.3.10.2)
Product Status
/0 Comments/in Product, Product Status, Support /by Kristian SjöströmCurrent Releases
– Master Concept 17.0.1 (Version: 17.0.1.17)
– Master Concept 16.2.8 (Version: 16.2.8.0)
– Master Concept 16.1.7 (Version: 16.1.7.3)
– Master Concept 12.3.9 (Version: 12.3.10.2)
Product Status
/0 Comments/in Product, Product Status, Support /by Kristian SjöströmCurrent Releases
– Master Concept 17.0.0 (Version: 17.0.0.130)
– Master Concept 16.2.7 (Version: 16.2.7.6)
– Master Concept 16.1.7 (Version: 16.1.7.3)
– Master Concept 12.3.9 (Version: 12.3.10.2)
MasterConcept 16.2.7 SR2 Fix7 Released
/0 Comments/in Product, Product Status, Support /by Kristian SjöströmVersion: 16.2.7
Information We have released this version on the ftp.
Please Download on the customer web.
MasterConcept 17.0
/0 Comments/in Product /by Kristian SjöströmVersion: 17.0.0.130
Information We have released this version on the ftp.
Please Download on the customer web.
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